Exercise of the right of withdrawal
If you made an online purchase as a consumer in the European Union, you can exercise the right of withdrawal within 14 days from the receipt of the goods, without having to provide reasons, except for any exceptions provided by applicable law.
We inform you that shipping and shipping costs are the responsibility of the buyer.
Refer to the specific area 7. Information on the right of withdrawal.
How it works
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Fill out the form at the following link with your data and order references.
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Carefully check the information entered.
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Confirm the submission of the withdrawal request.
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You will receive a confirmation of receipt of the request via email.
Information to be included in the form
We ask you to accurately provide the following information:
- First and last name
- Email address
- Order number
- Order receipt date
- Withdrawal declaration
Important note
Before sending the request, please verify that all data is correct.
Sending the request constitutes communication of your intention to withdraw from the purchase, within the limits and conditions provided by the applicable regulations.
The receipt of the withdrawal request will be confirmed via email.
Any exclusions or limitations to the right of withdrawal provided by law remain applicable.
CLICK HERE TO OPEN THE WITHDRAWAL FORM